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Northern Region Water Board Bill Payment

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How to pay your NRWB Postpaid bill

On this page you will be able to find out how to pay a Northern Region Water Board bill or what we generally call in Malawi, Postpaid tokens from NRWB. This method of having water is of course different from the preferred and more commonly used method of buying Prepaid tokens from Northern Region Water Board.

What are NRWB Postpaid Tokens?

Postpaid water service from Northern Region Water Board is when you’re charged for your service on a monthly basis after you use it, so you don’t need to worry about having money for water service on a daily basis.

Postpaid service from Northern Region Water Board includes monthly billing that typically gives you a warning if you do not pay the bill by the due date, you’ll soon after that receive a disconnect notice and you might be charged a reconnection fee if they do disconnect your water.

Remember, it is a requirement that all bills should be settled within a period of 30 days, failing which a customer is disconnected and compelled to settle the total bill plus a reconnection fee.

Check your NRWB Postpaid Balance online

Unfortunately, NRWB have yet to enable the options for consumers to check their Postpaid or even Prepaid for that matter, this is a major inconvenience to us, the consumers and we have NRWB about it and they have told us they are working on it, we will update this page once we get any more information. We won’t stop until we do.

How to pay your NRWB Postpaid Bill

You have typically two methods, you can pay using your mobile phone and any of the listed apps below or you can go to the official NRWB offices, we would recommend trying to settle your postpaid bill by using the Mobile payment method first.

Pay NRWB Postpaid bill by using Bank & Mobile payment systems:

Pay NRWB Postpaid bill by visiting a physical office:

Place Pay-Point Time
Mzuzu
  • Kawiluwilu office
  • Shoprite
  • Luwinga office
08am – 04:30pm
Ekwendeni Ekwendeni scheme office 08am – 04:30pm
Chintheche
  • Chintheche scheme office
  • Malaza pay point
Nkhatabay Nkhatabay scheme office 08am – 04:30pm
Mzimba Mzimba scheme office 08am – 04:30pm
Rumphi Rumphi scheme office 08am – 04:30pm
Karonga Karonga scheme office 08am – 04:30pm
Chilumba Chilumba scheme office 08am – 04:30pm
Songwe Songwe scheme office 08am – 04:30pm
Chitipa Chitipa scheme office 08am – 04:30pm

If you wish to share any other methods that allow you to pay your Postpaid bill, please contact us and we will add it on this page.

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